Consumer Welfare Desk



ABOUT THE SERVICE

The Consumer Welfare Desk which is strategically located at the center of the lobby of the Tubigon Commercial Complex aims to promote a consumer friendly ambiance to all market-goers by assisting and attending to their complaints, queries and even security while inside the public market.

Consumers, Customers or occupants who seek assistance can go directly to the Consumer Welfare Desk Officer on duty anytime of the day, seven days a week.

HOW TO AVAIL OF THE SERVICE

Follow These Steps It Will Take You Please Approach
COMPLAINTS (CONSUMER / CUSTOMER) – should be filed within 24 hours
Log Your ComplaintState your name, address, time of incident, kind of incident and person/ establishment involved. 5 minutes Dulcesima Salomon
Preliminary ConfrontationConfront persons concerned. 10 minutes Rene Chagas
MediationSchedule Mediation   Emmanuel Suacillo
Market Administrator
QUERIES
Locating stall owners 5 minutes Locator’s Board
Dulcesima Salomon
Rene Chagas
Updating Prices 5 minutes Price Monitoring Board
Dulcesima Salomon
Rene Chagas
COMPLAINTS (OCCUPANTS / STALL OWNERS)
Log Your Complaint

  • Log Name, Address and Stall or Block Location
  • State Incident / Employee Concerned
 5 minutes Dulcesima Salomon
Notify Personally the Market Administrator 5 minutes Rene Chagas
File or sent letter of complaint address to the Municipal Mayor and SB Members

 Marie A. Quider Raul Cifra